Our services

You're losing appointments you never see.

Every day, people get in touch, go quiet, or slip past a busy team, and book somewhere else instead. You never find out. We catch those moments and turn them back into booked appointments.

Book a 15-min call Try the demo yourself

Our other services

Six quiet leaks, and how we close each one.

Beyond bringing back your old enquiries, here is where else appointments slip away, and how we close each one.

Someone new gets in touch, and waits.

A fresh enquiry comes in while your team is with a client, or after hours. By the time someone replies, they have already messaged three other places. The fastest reply usually wins.

The fix

Speed to lead

We answer straight away, day or night, and book them in while the interest is still hot.

An enquiry goes quiet, and no one notices.

Someone was interested, then went cold. Two days pass with no reply and they are gone for good. A busy week quietly costs you real appointments, and you never see the ones you lost.

The fix

48-hour catch

We spot the ones going quiet and step back in before they cool off, keeping them warm right up to the booking.

Someone lands on your site, and leaves.

Most people who visit your website have a question, do not ask it, and close the tab. That was a customer who was ready to book, gone in seconds with no way to reach them.

The fix

Live chat widget

A chat on your site answers their question on the spot and books the appointment before they leave.

The phone rings, and no one can get to it.

A call comes in while you are mid-appointment or after closing. It goes to voicemail, they do not leave one, and they call the next business on the list instead. A missed call is a missed customer.

The fix

Voice AI

Answers the phone, holds a natural conversation, deals with their questions and books them in. No dead ends.

Every message needs answering by hand.

People DM your business on Instagram and Facebook expecting a quick reply, and someone on your team has to answer each one manually. Once the volume grows, the usual fix is a tool like ManyChat, and customers hit a clunky menu of buttons instead of a real answer.

The fix

Social media DMs

Real replies handled for you, not a menu of buttons, moving each conversation toward a booking.

Happy customers leave, and never leave a review.

Your best customers are pleased, but no one ever asks them at the right moment. Your rating sits still while competitors climb, and fewer new enquiries find you in the first place.

The fix

Reputation management

We ask happy customers at the right time and make leaving a review one tap, so your rating keeps climbing.

Everywhere your customers are

One conversation, across every channel.

Wherever someone reaches out, or wherever they went quiet, we can pick the conversation back up and carry it through to a booking.

SMS

Text messaging

Instant messaging

Live chat

On your website

Email

Full conversations

Voice

Phone calls & AI voice

Where most people start

Bringing back the enquiries you already have

Our main offer, database reactivation, has its own page here. You send us a simple list of your old enquiries and past customers, nothing changes about how your team works, and we bring those people back into real conversations and booked appointments.

It is the easiest place to start, because the customers are already yours. The six above are our other services, the ones we add once those are moving again.

How we build it

Whatever we run for you, it works the same way.

Every service on this page is built around your business, not handed to you off the shelf.

Built around you

No generic template dressed up as custom. We build for how your business actually runs, even the odd bits.

Full visibility

You have complete access to every conversation and every result, so you always see exactly what it is doing for you.

Fits what you have

It works alongside your current setup and your team. Nothing to rip out, nothing to relearn.

Up in days

We keep the first step small, so you see it working quickly rather than waiting on a long build.

It sits alongside your setup, not inside it.

PhynixAI runs as its own separate system and connects to yours through webhooks and API. Your current system does not change, nothing gets replaced, and your team keeps working exactly as they do now. We simply pass the booked appointments back to you.

It always starts with a short call, so we can work out which of these fits your business first.

Safe by design

Your customers' data, handled properly.

You are trusting us with the people who keep your business going. Here is how we keep that right.

GDPR compliant

Every message follows UK data and marketing rules, from the very first one.

ICO registered

PhynixAI is registered with the Information Commissioner's Office as a data controller.

The next step

We work out what you actually need, then start there.

You do not need everything at once. On a quick fifteen-minute call, we look at where your appointments are slipping, decide the one place worth starting, and go from there. No pressure, no big plan to sign off.

Book a 15-min call Try the demo yourself

Fifteen minutes. No commitment. We will tell you honestly if we are not the right fit.