The 5-Minute Enquiry Coverage Check

A private sense check on whether your enquiries have visibility - or actual coverage.

In busy firms, small things can quietly drift.

Most leadership teams believe follow-up is under control. A few 'No' or 'Not sure' answers usually reveal the difference between recorded activity and real coverage.

Do you know which of your last 20 enquiries had a real two-way exchange - and which ones just stopped?

Yes

I'd have to check

Hint: A real exchange means they replied. Not a note or call logged or a message sent.

Can you tell (without asking your team) whether every open enquiry has a clear next action and someone owning it?

Yes

I'd have to check

Hint: If you'd need to ask, ownership is assumed not enforced.

Is every enquiry in your pipeline either being actively followed up, clearly closed, or written off only after a real response was attempted - with nothing just going quiet?

Yes

I'd have to check

Hint: Written off after one or two attempts is not the same as written off after full coverage.

Does follow-up on every enquiry continue until you get a real response - or a confirmed dead end?

Yes

I'd have to check

Hint: If follow-up stops without a recorded reason, the enquiry sits in an unknown state.

If volume doubled tomorrow - would your coverage hold or would enquiries start falling through?

Yes it would hold

I'm not sure

It would struggle

Hint: Most brokerages find out the answer when it's too late.

First Name *

Work Email *

Mobile Number (optional)

optional - we can send your results directly to your phone

Coverage Score Form

Phynix AI